Mission, Vision, and Values

The driving force in making Jordan Ford one of the best organizations is the use of teamwork to exceed customer expectations.

One Team

Diversity: We admire individuality. We will seek value and respect differences of race, nationality, gender, age, background, experience and style.

Teamwork: To meet Customers' needs, we will combine empowerment and cooperation to produce exceptional results.

Respect: Listen to, help and appreciate others. Communicate clearly, concisely and candidly.

One Goal

Integrity: We will honor our commitments.

Honesty: We will speak openly and directly with care and compassion. We will work hard to understand and resolve issues.

Accountability: We understand what is expected of us, and are fully committed to meeting those expectations.

3 Deep Decision Making: On major Company decisions, we will always ask ourselves whether the decision we are about to make will benefit all 3; the Customer, the Employee, and the Dealership.

One Family

Balance: We will respect the decisions that individuals make toward professional and personal balance in their life.

Our Mother Theory: We will try to look at each Customer situation as if it were our own mother's. By evaluating it in that manner it will be difficult to make a large mistake, and when we do we'll error on the customer's side.

By applying these shared values everyday, we will gain mutual trust.